Every plan has everything. Pick by how many texts you send.
7-day free trial. Cancel anytime.
Essentials
For a shop sending a text or two a day.
billed monthly
- 45 SMS credits a month
- Unlimited email requests
- Every feature, nothing held back
- Email support
Growth
For busy shops and booked-out trades.
billed monthly
- 100 SMS credits a month
- Unlimited email requests
- Every feature, nothing held back
- Email support
Scale
For high volume, or several locations.
billed monthly
- 300 SMS credits a month
- Unlimited email requests
- Every feature, nothing held back
- Email support, plus a call when you need one
Every plan includes a 7-day free trial. Each location is its own account on the plan you pick. SMS available in USA, AUS & CA. Prices in AUD in Australia, USD everywhere else.
The whole product. Whichever plan you pick.
We do not hold features back to sell the bigger plan. The plans differ in how many texts you can send, and that’s it.
How many texts do you need?
One credit is one text message. Email requests are unlimited on every plan, so credits only matter for SMS. Count the customers you would text in a month and pick the plan that covers it.
Run out mid-month? Top up any time.
Credits are added immediately and never expire. Requests keep going out by email in the meantime.
AUD in Australia, USD everywhere else. If you are topping up every month, the next plan up is usually cheaper.
Adam Fairclough
Owner, CLF ServicesGoodReviews is the swiss knife of review tools. We got over 30 reviews in our first month and our sales went up by 15% by showing Google reviews.
Angella Sherwood
Owner, Premiere AestheticsI went from just a few reviews on Google to now almost 300. It's simple to use and very reasonably priced. The owner Saul is great to work with and will speak to you directly.
Talk to a founder, not a sales team.
GoodReviews is built by a small team and I still talk to customers every day. If something’s not working, you won’t land in a ticket queue. You’ll get me, usually the same day. That’s the deal at every price above.
SaulFounder, GoodReviews · success@goodreviews.io
Same job as the big guys. A tenth of the bill.
The enterprise platforms are built for franchises with marketing departments. GoodReviews is built for the owner who answers the phone themselves.
| GoodReviews | Podium | Birdeye | NiceJob | Trustpilot | |
|---|---|---|---|---|---|
| Starts at | $29/mo, $26 on annual | $399/mo | $299/mo per location | $75/mo | $99 to $319/mo |
| Contract | None. Cancel anytime | Annual | Annual + setup fee | Monthly | Annual, billed upfront |
| Replies in your voice | Included on every plan | $99/mo add-on | Higher tiers | Pro plan only | Not the focus |
| Google reviews focus | 100%. That’s the product | One feature of many | One feature of many | Yes | Trustpilot reviews first |
| Getting started | 5-minute self-serve setup | Sales call + onboarding | Sales call + onboarding | Self-serve | Sales call on paid plans |
| Free trial | 7 days | Demo first | Demo first | 14 days | Free tier, limited |
Competitor pricing from public pricing pages, June 2026. Plans and prices change. If we’ve got something wrong, tell us and we’ll fix it.
Pricing questions, answered.
The fine print, minus the fine print.
Something else on your mind? Contact our customer support team
SMS credits and support. Every feature is in every plan. Essentials, Growth, and Scale give you 45, 100, and 300 texts a month. On Scale you can also book a call with the founder when you need one.
Yes. You add a card when you activate your account. Cancel any time during the 7 days from your account page.
One customer asked once, including their follow-up reminder. Email requests are unlimited on every plan. SMS requests use your monthly SMS credits.
Requests keep going out by email, so nobody gets missed. Top up any time from your account, from $5 for 10 credits, and top-up credits never expire. If you are topping up every month, the next plan up is usually cheaper.
Each location is its own account on the plan you choose, so two locations on Growth is two Growth subscriptions. Every location gets its own integrations, credits, and widget.
AUD if you are in Australia, USD everywhere else. The prices are the same number in either.
SMS is available in the USA, Australia, and Canada. Email works everywhere.
Yes, up or down, any time. Upgrades apply straight away. Downgrades apply from your next billing date.
No contracts, no lock-in. Cancel in two clicks from your account page and keep access until the end of what you’ve paid for.
Pick a plan today. Outgrow it proudly.
Set up in 5 minutes. See results in your first week. 7-day free trial.