Customers

Real businesses. Real numbers.

Tradies, dentists, dealerships, tour operators. Here’s what happened after they connected GoodReviews.

4.9 on Google 73,234 reviews collected for local businesses
Featured story

Sydney Pest Crew. 432 reviews to 1,200+.

They joined in January 2024 with 432 Google reviews. Today they have more than 1,200. Marking a job complete sends the review request automatically, and Sarah from their office explains how that transformed the business.

750+Since joining
2.8xTotal reviews
4.9Average rating
On camera

Unscripted, unpaid, filmed on their phones.

No studio, no script. Just owners talking about their reviews.

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Written

In their words.

Case studies

Tested, not guessed.

We ran proper 50/50 split tests with Google Optimize. Half of each site’s visitors saw the review widget, half didn’t. These are the actual screenshots.

Google Optimize report for CLF Services showing conversion rate rising from 1.04% to 1.45% with the GoodReviews widget View the data
CLF ServicesElectrician · Brisbane
45% more enquiriesroughly $30,000 extra revenue in month one

Half of CLF’s visitors saw the widget, half didn’t. The widget half called and requested quotes 45% more often.

50/50 split test · Google Optimize
Table showing Cricks Automotive lead submissions rising from 195 to 225 on equal traffic with GoodReviews View the data
Cricks AutomotiveDealership group
+13.33% leads30 extra enquiries, about 4 extra cars sold

Same traffic, same month. The half that saw reviews submitted 30 more lead forms, worth an estimated $79,000 in sales.

50/50 split test · Google Optimize
Dimitri standing in front of The TLC Dentist signage in his Sydney practice View the data
The TLC DentistDentist · Sydney
+14.08% bookings69 extra patients, $96,600 projected

Reviews went from 2 to 16 a month, 528 of them read on the website. That’s Dimitri. The smile is genuine.

50/50 split test · Google Optimize
Doors Plus review widget analytics View the data
Doors Plus24 stores
27 → 63 reviews a monthaverage rating climbed 3.6 → 4.9 stars

Company records broken across 24 stores, and 2,171 website visitors read those reviews before getting in touch.

Inbuilt analytics · year on year
Google Optimize report for Vinetrekker showing book-a-tour conversion rising from 35.66% to 41.98% View the data
VinetrekkerWine tours · Melbourne
35.66% → 41.98%tour bookings, plus a year of reviews in one month

20 reviews in a single month, more than their entire previous year, and roughly 50 extra tour enquiries.

50/50 split test · Google Optimize
Google Optimize report showing online bookings rising from 27.50% to 36.73% with the GoodReviews widget View the data
Melbourne CBD clinicBookings test
27.5% → 36.73%online bookings with the widget live

Same booking page, one difference: visitors could see the clinic’s Google reviews while deciding. They decided.

50/50 split test · Google Optimize

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